Gurudutt Perichetla
Lead Experience Designer
I design how businesses communicate with their customers, spanning messaging, voice, and email channels, across sales, service, and marketing, with both human teams and AI.
Currently at Salesforce, designing Agentic Contact Center experiences that handle millions of conversations for enterprises worldwide.
I align teams that don’t naturally agree, ship under pressure, and build systems used by millions. Good design makes everyone productive.
Ligatures
Font Testing & OpenType Feature Explorer
Test, preview, and understand how OpenType features work across any font. Built for designers and developers, with CSS export built in.
Omni-Channel Inbox
Expanding Work Management to Sales Teams and Field Agents
Hello, I’m missing loyalty points from my last purchase. Can you help me with this?
Marcus Brown • 2:24 PM
Conversation transferred to Loyalty Queue
Zeynep Özkan joined the conversation
Hello, Marcus! Thank you for reaching out to Opulent Wardrobe. I apologize for the inconvenience regarding your loyalty points. Could you kindly provide your order number so I can assist you promptly?
Zeynep Özkan • 2:25 PM
Yes, I believe the order number is 487-9FK. I made the order on September 15th.
Marcus Brown • 2:26 PM
I appreciate the information. Please give me a moment to investigate this matter for you.
Marcus, thank you for your patience. It appears there was a system error with your loyalty points. To resolve this swiftly, I will update your account, but I do require a signed confirmation form for our records. You can sign this form electronically.
Zeynep Özkan • 2:28 PM
Could you please send me the form? I’ll sign it in the next 15 minutes.
Marcus Brown • 2:29 PM
Inbox
Marcus Brown
Loyalty Points Issue
•
Medium
•
Now
Aisha Sharma
Sweater Care Issue
•
High
•
3 minutes ago
Srey Oun Vann
Return Policy Clarification
•
Medium
•
17 minutes ago
Robert Martinez
Size Exchange Help
•
Low
•
2 hours ago
Inbox - Compact Sidebar
Cases
New
Case ID | Case Reason | Customer | Channel |
|---|---|---|---|
440125 | Sweater Care Issue |  Aisha Sharma | Email |
440126 | Product Quality Concern |  Budi Setiawan | Messenger |
440127 | Loyalty Program Questions |  Marcus Brown |  Bluesky |
440128 | Product Quality Concern |  Jennifer Lovato | WhatsApp |
440129 | Product Quality Concern |  Srey Oun Vann |  LINE |
440130 | Payment Issues |  Nazia Khan |  WeChat |
440131 | Return and Refund Process |  Aleksei Ivanov |  Signal |
440132 | Delayed Order Delivery |  Esmeralda Suarez | Apple Messages |
Codesign Marketplace
Redesigned template and component management for Google's web prototyping platform.
Project Template
Android 14 & Material 3 Starter
Description
A foundational toolkit featuring Material Design components for Android, enabling designers to rapidly prototype experiences with advanced theming options and Material You customization.
Team
Material Design
Owners
Allie Lee, Donovan Smith
Documentation
https://m3.material.io/
Version
3.2
Last Updated on
November 22, 2023
Created on
April 10, 2022
Core Components
Dialog
Date Picker
Bottom Navigation
Bottom Sheet
Carousel
EditChoose Template
Component Marketplace
Components
6 results
Material Card
739 uses
Cashback Card
581 uses
Membership Upgrade
524 uses
Payment Methods
479 uses
Logging Card
452 uses
Order Card
445 uses
CancelAdd Selected
PreviewShare
Outbound Messages
Enabling businesses reach out to customers with personalized messages.
Admin Experience
New Messaging Component
What’s your type?
Create a new messaging component tailored to your needs using one of our component types.
2
3
BackNext
Service Representative Experience
New Message
Consent Status: Opted In
Selected Messaging Component:
Order Delivery Update
CancelSend
End-User Experience
Dear Jennifer,
Great news! Your order #114-094354 has been shipped and is on its way to you. You can expect delivery by Wednesday. To track your package and stay informed about its status, please click on the following link.
If you have any questions or need further assistance, please feel free to reach out to our customer service team. We're here to help!
Track Order
Sounds good, thank you.