Product designer simplifying complex information systems into inclusive human-centric experiences. Currently designing experiences across Digital Engagement, Omni-Channel, and Service Cloud Voice at Salesforce. Outside of work, I’m a jury member at Awwwards and a design mentee at AIGA. Feel free to view my work or get in touch via email or LinkedIn.
Case studies available upon request
Helping service agents communicate with supervisors to resolve customer escalations.
Defining consistent admin and agent experiences across Salesforce's digital engagement channels.
Helping designers and engineers discover, search, and publish web components in Google Codesign.
Building stronger relationships between farmers and customers via information transparency.
Helping university students discover clubs, events, and make new friends during a virtual semester.
Multi-channel platform for the Atlanta Symphony Orchestra to capture and analyze audience feedback.