Hello there, I’m Guru.

Product designer simplifying complex information systems into inclusive human-centric experiences. Currently designing experiences across Digital Engagement, Omni-Channel, and Service Cloud Voice at Salesforce. Outside of work, I’m a jury member at Awwwards and a design mentee at AIGA. Feel free to view my work or get in touch via email or LinkedIn.

Selected Work

Case studies available upon request

Agent Flag & Supervisor Whispers ↗

Helping service agents communicate with supervisors to resolve customer escalations.

Contact Centers2022

Digital Engagement Messaging Setup ↗

Defining consistent admin and agent experiences across Salesforce’s digital engagement channels.