Hello there, I’m Guru.

Product designer simplifying complex information systems into inclusive human-centric experiences. Currently designing experiences across Digital Engagement, Omni-Channel, and Service Cloud Voice at Salesforce. Outside of work, I’m a jury member at Awwwards and a design mentee at AIGA. Feel free to view my work or get in touch via email or LinkedIn.

Selected Work

Case studies available upon request

Agent Flag & Supervisor Whispers ↗

Helping service agents communicate with supervisors to resolve customer escalations.

Contact Centers2022

Digital Engagement Messaging Setup ↗

Defining consistent admin and agent experiences across Salesforce’s digital engagement channels.

Internship2020

Google Codesign Marketplace

Helping designers and engineers discover, search, and publish web components in Google Codesign.

Design Tools2021

Teikei

Building stronger relationships between farmers and customers via information transparency.

Relationship Design2021

Atlanta Symphony Feedback

Multi-channel platform for the Atlanta Symphony Orchestra to capture and analyze audience feedback.

Service Design2020

Georgia Aquarium’s Predators

AR experience for the Magic Leap 1 to change the perception of sharks from fear to fascination.

Augmented Reality2019